Returns & Exchanges
At Motilal Banarsidass, we strive to ensure your fashion choices meet your expectations, offering a seamless 14-day return window for all unworn and tagged apparel. We are committed to providing a transparent and efficient exchange process to guarantee your complete satisfaction with every purchase.
Initiate Your Request
Log into your account portal and select the specific order to choose the items you wish to return or exchange.
Package Your Items
Place the original items with all tags attached and the invoice inside the provided eco-friendly shipping bag.
Schedule a Pickup
Select a convenient time slot through our portal for our courier partner to collect the package from your doorstep.
Quality Check and Refund
Once our warehouse team inspects the garment for quality, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing